RydesByMom Privacy & Data Disclosures

RydesByMom ("RydesByMom," "we," "us," or "our") is committed to respecting your privacy and being transparent about how we collect, use, and share information. This Privacy & Data Disclosures section explains how we handle personal information when you use the RydesByMom platform, including our mobile applications, website, and related services (collectively, the "Platform").

RydesByMom is a connection and verification platform. We do not provide transportation services, do not employ RydeMoms, and do not supervise or control transportation arrangements between users.

Scope of This Policy

This policy applies to all users of the RydesByMom Platform, including:

•Parents seeking verified transportation assistance
•RydeMoms offering services
•Any visitors to our website or application

This policy applies only to personal information and does not apply to aggregated or anonymized data that cannot identify you.

Your use of the Platform is also governed by our Terms of Service & Legal Disclosures.

Information We Collect

We collect information you provide directly, information generated through your use of the Platform, and information from third-party service providers.

Information You Provide

•Account registration data (name, email, phone number)
•Profile information (bio, preferences, availability)
•Payment information (processed securely through Stripe)
•Communications with other users and support

Information Generated Automatically

•Device information (type, operating system, identifiers)
•Usage data (features accessed, interactions)
•Location data (approximate location for matching purposes only)
•Log data (IP address, browser type, access times)

Information from Third Parties

We receive information from:

•Checkr (background check status and verification results)
•Stripe (payment transaction status)
•Social media platforms (if you connect your account)

We do not receive full background reports, criminal histories, or raw motor vehicle records.

How We Use Your Information

We use personal information to:

•Enable account creation and authentication
•Facilitate connections between parents and RydeMoms
•Verify RydeMom backgrounds through Checkr
•Process payments securely through Stripe
•Send important notifications and updates
•Provide customer support
•Improve Platform functionality and safety
•Detect and prevent fraud or misuse
•Comply with legal obligations

How We Share Information

We do not sell personal information.

To enable connections:

•Profile information is visible to other users
•Verification status is displayed

Phone numbers and email addresses are not shared unless a user voluntarily discloses them.

Service Providers

We share limited data with vendors strictly to operate the Platform, including:

•Checkr (background verification)
•Stripe (payment processing)
•Firebase (hosting, analytics)
•Google Maps (location services)

All service providers are contractually required to protect user data.

Legal Compliance

We may disclose information when required to:

•Respond to legal requests (subpoenas, court orders)
•Protect rights, safety, or property
•Investigate fraud or security incidents
•Enforce our Terms of Service

Data Retention

We retain personal information only as long as necessary to:

•Provide Platform services
•Comply with legal obligations
•Resolve disputes
•Enforce agreements

When accounts are deleted, we remove personal data unless retention is legally required.

Your Rights and Choices

All users may:

•Access and review their personal information
•Request corrections to inaccurate data
•Delete their account and associated data
•Opt out of marketing communications
•Withdraw consent where applicable

State and Regional Privacy Rights

Residents of certain U.S. states (including Texas, California, Colorado, and others) and Canada may have additional rights under applicable privacy laws. Requests may be submitted through RydesByMom support.

Children's Privacy

RydesByMom is not directed to children under 18.

We collect limited information about children only as provided by parents for coordination purposes. We do not allow children to create accounts.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no system can be guaranteed to be 100% secure.

Changes to This Policy

We may update this policy periodically. Material changes will be communicated through the Platform or by email.

Continued use of the Platform constitutes acceptance of the updated policy.

Contact Information

Company Address

RydesByMom LLC
1525 US Hwy 380, Suite 500-167
Frisco, TX 75033

[email protected]

Privacy & Data Disclosures